Need to request streaming media?
Need help with captioning?
Captioning makes videos more accessible to everyone. California Community Colleges are legally required to provide captions or subtitles for media assigned to students for instructional purposes.
Captions translate spoken audio and background sounds into text displayed on screen in the form of "closed captioning" that can be turned on or off . Subtitles represent spoken audio and may be available in multiple languages. Transcripts translate spoken audio into text with timecode cues.
3C Media Solutions offers captioning for instructional videos created by California Community College faculty. Funding is limited and requests are processed first-come, first-served. Caption files are usually delivered in a few days but can be delayed when services are in high demand.
Update: As of November 2020, due to systemwide cost-saving measures, captions sent through the 3C Media caption request form will be prioritized based upon certification of an Academic Accommodation Plan with Disability Services.
"All closed caption requests for videos that do not have a certification of current need for accommodation but would like to be accessible for potential future students with disabilities will be processed as lowest priority auto-caption videos. Relevant faculty/staff should edit them for accuracy as needed." (from Updated Guidance on the Chancellor's Office's System Wide Prioritization for Real-time Captioning and Closed Caption Support)
How to request captioning through 3C Media
Media ineligible for captioning through 3C Media
YouTube generates automatic captioning through their proprietary algorithm. If these captions are insufficient for your needs, contact CCSF DSPS Alternate Media Office for assistance.
Captioning YouTube Videos
DIY Online Captioning Tools
The Media Center can facilitate captioning for all library owned media.
How to request captioning for library owned media