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Faculty Guide to Streaming Video

Answers to common questions about streaming video.


Captioning makes videos more accessible to everyone. California Community Colleges are legally required to provide captions or subtitles for media assigned to students for instructional purposes. 

Captions translate spoken audio and background sounds into text displayed on screen in the form of "closed captioning" that can be turned on or off or "open captioning" burned into onscreen video. Subtitles represent spoken audio and may be available in multiple languages. Transcripts translate spoken audio into text with timecode cues. 

Captioning Faculty Produced Videos

3C Media Solutions offers captioning for instructional videos created by California Community College faculty.  Funding is limited and requests are processed first-come, first-served. Caption files are usually delivered in a few days but can be delayed when services are in high demand.  Plan ahead to take advantage of this service.

How to request captioning through 3C Media

  1. Go to 3C Media Solutions and log in to your personal account.
  2. Upload your instructional video to My Media.
  3. Select "Submit this Media for Captioning".
  4. Captions will be automatically added to your media and you will be notified on your account page.

Media ineligible for captioning through 3C Media

  • Videos for practice or experimentation.
  • Media not created for use by students.
  • Media hosted on YouTube or other websites.
  • Television programs or feature films. 
  • Videos used for noncredit instruction. 

YouTube generates automatic captioning through their proprietary algorithm. If these captions are insufficient for your needs, contact CCSF DSPS Alternate Media Office for assistance. 

Captioning YouTube Videos

DIY Online Captioning Tools

Captioning Library Owned Media

The Media Center can facilitate captioning for all library owned media.

How to request captioning for library owned media

  1. Complete the online request form below. 
  2. Allow 2-4 weeks to process your request.
  3. You will be provided with a link to a closed captioned video.

Library & Learning Resources, City College of San Francisco
50 Frida Kahlo Way, San Francisco, CA 94112 | 415-452-5541