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Remote Library Services

Online Student Support

  • 24 hour chat for research help with a reference librarian from the CCSF Library website.
  • One-on-one Zoom research appointments - schedule at Online Research Help.
  • The Multi-Language Library Support service - for library help in Cantonese, Mandarin, Spanish and Vietnamese via phone.
  • Librarian-created Research Guides related to your program.
  • Self-paced online library workshops to help you learn how to use OneSearch, find and evaluate information online, find scholarly information, and integrate and cite sources in your papers.
  • Need books for assignments? Use OneSearch from CCSF Library website to locate "online only" for online resources, or use the Contact-Free Pickup Service to order print books.  

Access to library databases of articles, eBooks, streaming video are also available at OneSearch. Use your ram ID to log in from off campus.

Students may check out library materials by coming into the library during open hours. See the In Person Access page for more information.

Instructions for Requesting Items

  1. Use the 'Books & Media' tab for OneSearch from the Library website to find and request library materials, including course reserves.
    1. To quickly access technology available to borrow, start with the technology page, request the technology you want, and continue with the steps below. 
  2. In the "Get it" section of the item page, click on the sign-in link and sign in with your RAM ID and password.
  3. Once you're signed in, click on the Request button next to the item you are requesting.
  4. Wait for a confirmation email in your CCSF email account saying that your materials are ready to pick up. It can take about a week.
  5. Pick up your item at the library circulation desk in the library that it was requested.
  6. Chat with a librarian if you need help!

Returning Library Materials

  • Books checked out from Rosenberg Library:
    • Return library Rosenberg books and course reserves to the bookdrop at Rosenberg Library on Ocean campus.
      • Bookdrop is on the outside of the building and is open 24 hours per day.  See this video about how to return items to the Rosenberg Library for details.
      • If you can't come to a campus or center,  mail materials to: City College of San Francisco | Ocean Campus | Rosenberg Library | 50 Frida Kahlo Way | San Francisco, CA 94112.
  • Books checked out from a center:
    • All books checked out at a Center Library must be returned to that Center. Most center libraries have a bookdrop outside where materials can be returned at any time, except John Adams. John Adams does not have a bookdrop and items must be handed to a library employee during open hours.
  • Careful - if you got a book from the Bookstore, please return it there.
  • Returning Chromebooks, Laptops, and WiFI Hotspots:
    • Return laptops, Chromebooks and Physics kits checked out from the Rosenberg Library to the Bookstore at Ocean Campus during open hours. See details at CCSF Bookstore.
    • Chromebooks and WiFi hotspots checked out at from center should be be returned to the center by handing it to a library employee during the hours that the library is open or return to the CCSF Bookstore at Ocean Campus.

Faculty Support

  • Librarians can collaborate with you to share resources and teach research skills and information competency remotely, including creating or updating research guides, participating in Canvas, sharing slide presentations, and more. 
  • Looking for online resources during the shift to temporary online instruction? See the Surfacing Online Content: Library & OER
  • Looking for support with media? See the Faculty Streaming Media Guide.

Contact the Subject Librarian for your Department for assistance.  Visit the Faculty Support page for a full list of library services for faculty.

 

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Library & Learning Resources, City College of San Francisco
50 Frida Kahlo Way, San Francisco, CA 94112 | 415-452-5541